Privacy Policy
Who we are
This site, tuffnerds.net, is operated by Philipp Thioune, trading as Tuff Nerds, an independent creator based in Japan, who is the data controller for personal data processed through it. For any privacy question, email support@tuffnerds.net.
What we collect
- Information you give us, e.g. your email address and message when you contact support or make a purchase.
- Purchase data, handled by our payment provider (see below). We receive order confirmation details, not your full card number.
- Basic technical data, standard server logs (such as IP address, browser type, and pages requested) that our host records to keep the site secure and working.
How we use it
To deliver and support your purchases, respond to your messages, keep the site secure, and meet our legal obligations. We do not sell your personal information.
Public reviews
If you choose to leave a public review of LEADR (rather than private feedback) and tick the consent box on the review form, we publish your review on tuffnerds.net together with the name you entered, and we may show which DAW you use. We do not publish your email address or any other contact details.
Publishing your review is based on your consent, which you give by ticking that box. It is entirely voluntary, you can send feedback privately instead, and leaving a review is never a condition of buying or using LEADR. You can withdraw your consent and have your review removed at any time by emailing support@tuffnerds.net, and we will take it down promptly.
Payments
Purchases are sold and processed by Moonbase, our merchant of record. Your payment details are entered with and handled by Moonbase (and its payment partners) under their own privacy policy; we do not receive or store your card data. We receive order confirmation details needed to deliver your product and provide support.
Cookies & third parties
We keep third parties to a minimum. Web fonts are served by Bunny Fonts, a privacy-first provider that does not track visitors or set cookies. The site is hosted on Netlify, and our payment provider processes checkouts. Each operates under its own privacy terms. The only advertising cookies we use come from the Meta Pixel (see below), and you can switch it off at any time.
Advertising (Meta Pixel)
We use the Meta Pixel (Facebook Pixel), provided by Meta Platforms Ireland Ltd., to measure whether our Facebook and Instagram ads lead to visits and purchases, and to improve those ads. When the pixel is active it sets cookies (such as _fbp and _fbc), and events like page views and completed purchases (including the order value) are shared with Meta, which may process this data in the United States.
If you are in the EU, EEA, United Kingdom or Switzerland, the pixel loads only if you accept it in our cookie banner. That is based on your consent (Art. 6(1)(a) GDPR). If you decline, the pixel is not loaded and nothing is sent to Meta.
Elsewhere, the pixel is active by default and you can switch it off at any time. That is based on our legitimate interest in measuring and improving our advertising (Art. 6(1)(f) GDPR where it applies).
Either way you can change your choice whenever you like using the Cookie settings link in our footer, or by clearing this site's cookies in your browser. We also honour the Global Privacy Control browser signal: if your browser sends it, the pixel stays off without you having to do anything. You can read how Meta handles data in the Meta Privacy Policy.
Data retention
We keep personal data only as long as needed for the purpose it was collected (for example, order records for support and accounting), then delete or anonymize it.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you, or to object to certain processing. To make a request, email support@tuffnerds.net and we'll respond within a reasonable time.
Changes
We may update this policy from time to time. The current version always lives on this page.